(CBS) — Family and friends of a missing University of Utah student are pleading for any information about her mysterious disappearance shortly after she took a ride on Lyft.
Juliana Cauley, friend of Mackenzie Lueck, said, “I’ve never met a person that doesn’t like MacKenzie. She is the sweetest and most genuine.”
Juliana Cauley says she’s felt lost ever since her best friend, Mackenzie Lueck, disappeared. The pair met in college at the University of Utah where Lueck is studying kinesiology. Cauley says they hit it off from the start.
Juliana Cauley, a friend of Mackenzie Lueck, said, “It’s not like her to go off the grid and if she did then she would tell me.”
Lueck was last heard from around 1 a.m. on June 17 when she texted her mom saying her flight landed safely at Salt Lake City airport. From there, police say, she ordered a Lyft to an address in North Salt Lake, but Cauley says Lueck did not live in North Salt Lake and she does not know why she went there. Her parents reported her missing three days later.
Cauley said, “The only thing I know is that the driver dropped her off at the location and continued his ride.”
In a statement, Lyft told CBS News “the safety of” its “community is fundamental” and its “actively assisting law enforcement with their investigation.” Lyft says there were no irregularities in the ride Lueck took, and that it ended at the destination she entered in the app and the driver continued taking other customers immediately after dropping her off.
Cauley said, “I still call and text her hoping that she’ll pick up, or she’ll respond.”
Lueck has not been on social media and her friends and sorority sisters have been passing out flyers in Salt Lake City, hoping anyone with information will come forward.
Cauley said, “I would do anything to get her back. And honestly, I would trade places with her in a heartbeat just to know she’s safe.”