NEW YORK CITY (CNN NEWSOURCE) — Apple is apologizing for letting its workers listen to users talk to Siri, the virtual assistant the uses voice recognition software.
The practice is designed to improve the quality of Siri, but it got backlash after The Guardian reported last month that contractors could hear users’ private conversations.
In a blog post, Apple CEO Tim Cook said now, users will have to opt-in to having their recordings reviewed. Also, only apple employees will have access to audio samples, not contract workers.
The company will no longer keep audio recordings of Siri interactions.
The statement started by saying apple believes privacy is a fundamental human right.