CBS 42 is no longer on DirecTv and AT&T U-verse.
DIRECTV and AT&T U-verse subscribers no longer have access to CBS 42. Contact DIRECTV and AT&T U-verse today at 855-937-9466 and tell DIRECTV and AT&T U-verse to “Bring back CBS 42!”
DIRECTV / AT&T U-verse Customer Service – 855-937-9466 / 800-531-5000
Q: What is happening?
A: DIRECTV and AT&T U-verse subscribers no longer have access to CBS 42 as of 12:44am on July 4, 2019. DIRECTV and AT&T U-verse has yet to reach a new distribution agreement to allow the cable television provider the right to continue to air CBS 42.
Q: What other programming could I miss?
A: You no longer have access to all CBS 42 programming, emergency service updates, Alabama football games, and your favorite shows such as the remainder of this season’s Big Brother, the NFL & SEC on CBS and new seasons of NCIS and Young Sheldon.
Q: Where will CBS 42 programming still be available?
A: No other cable or satellite company is affected; only DIRECTV and AT&T U-verse customers have had CBS 42 taken away. Other providers are available including DISH (855-898-6730) and our CBS 42 signal remains available over-the-air with digital antenna.
Q: Are you still negotiating with DIRECTV and/or AT&T U-verse?
A: We were negotiating, and offered multiple times to extend our current deal while we vigorously attempted to provide both sides more time to reach a fair agreement. Unfortunately, DIRECTV and AT&T U-verse continued to deny our request and that is why your service was abruptly interrupted.
Q: What can I do about this situation?
A: You have choices. Call 855-937-9466 and demand they bring back CBS 42! You can also contact other local providers – including DISH (855-898-6730) – and switch to make sure you are treated fairly and get the programming you want.
Q: What is the latest status on the negotiations? A: Over the past month, Nexstar Media (parent company of WIAT CBS 42), has been working hard to bring back your local stations. Unfortunately, AT&T (parent company of DIRECTV, Uerse, and DIRECTV Now) does not see the same value for WIAT CBS 42 and the other local Nexstar stations as their paying subscribers see. We have received tremendous support from state representatives who have encouraged AT&T to bring back our stations for the benefit of our viewers.
Q: Are you still negotiating with AT&T? A: We continue to engage with AT&T to bring back CBS 42 and negotiate in good faith, but progress has been slow. All of this could have been avoided if AT&T accepted the multiple overtures by Nexstar to extend the current agreement for 30 days.
Q: How long will this dispute last? A: At this point in time, we cannot accurately predict when, or if, AT&T will bring back WIAT CBS 42, but know we remain engaged in good faith to continue our negotiations and discussions with them. To ensure you receive CBS 42 ASAP, we recommend you switch your video provider today, you have options.
Q: What other programming will I miss? A: You will continue to miss your local CBS 42 News, emergency service updates, and the fall season premieres of your favorite CBS shows and SEC Football on CBS.
Q: The NFL season is coming soon, will I miss my local games? What if I subscribe to NFL Sunday Ticket with DIRECTV? A: If you switch providers, you will not have any problems! When the NFL is on WIAT this season, and if you still subscribe to an AT&T service, you will not have access to the game on your lineup. As for NFL Sunday Ticket, the service blacks out the local games as designated.
Q: Is it normal for AT&T to remove local programming from their lineup? A: Recently, AT&T has routinely been involved in disputes with content providers. Following the removal of Nexstar Stations in July, AT&T dropped all CBS owned and operated stations in over a dozen markets. Earlier in 2019, more than 20 other non-Nexstar stations were removed from the AT&T lineup. Unfortunately, for some paying AT&T subscribers, that means that they have been without two or even three of their local stations!
Q: Where will WIAT CBS 42 programming still be available? A: No other cable or satellite company is affected; only AT&T subscribers have had their favorite news, comedies, dramas, and sports taken away. Among the other providers available that see the value in local content include DISH (855-898-6730) and your local cable company.
Q: AT&T has offered me a credit on my next bill up to $75, or they have sent me a local antenna, why should I not stay with them? A: Your value to AT&T is much greater than a one-time $75 credit, so they are in fact saving money by providing this to you in hopes to persuade you to stay on as a subscriber. As for the antenna that has been sent out, we are already hearing about connectivity issues, and even if this helps restore CBS 42 to your television set, what about next time? We all know with AT&T there will be a next time. If AT&T has not provided you with a $75 credit, we suggest you ask that when you call 855-937-9466.
Q: What can I do about this situation? A: You should continue to reach out to AT&T by calling them at 855-937-9466 to demand they bring back your favorite local news source! You can also contact other local providers including DISH (855-898-6730) and switch to make sure you are treated fairly and get the programming you want. Demand AT&T returns CBS 42 and the content you want, pay for, and deserve!